Privacy Policy

This Privacy Policy outlines in detail how Ahoyprints (“we”, “our”, or “us”) collects, uses, manages, protects, and shares your personal information when you visit, browse, or make a purchase through our website at https://ahoyprints.com/ (the “Site”). By accessing or using our Site, you agree to the practices described in this policy.

Information We Collect

When you visit our Site, we automatically gather specific technical information about your device. This includes your IP address, browser type and version, time zone settings, operating system, and platform. Additionally, we collect data about how you navigate our Site — such as the individual web pages or products you view, referring websites or search terms, and information on your interactions with the Site. We refer to this data collectively as “Device Information.”

If you start or complete an order, we collect “Order Information,” which includes your full name, billing address, shipping address, payment method details (such as card type, last four digits), email address, and phone number. Both Device Information and Order Information are together referred to as “Personal Information.”

Technologies for Collecting Device Information

  • Cookies: Small data files placed on your device, often containing an anonymous unique identifier. These cookies help enhance your browsing experience and track Site usage. Learn more about cookies and how to disable them at allaboutcookies.org.
  • Log Files: Files that record activity on the Site and gather data including IP address, browser type, Internet service provider, referring/exit pages, and timestamps.
  • Web Beacons, Tags, and Pixels: Small electronic files used to monitor your navigation on the Site, measure campaign performance, and understand user engagement.

Phone Number Collection

We collect and store phone numbers that you voluntarily provide when signing up for marketing communications, creating an account, or placing an order. This enables us to send important order updates, promotional offers, discounts, and relevant product news via SMS.

Consent for Phone Number Use

By submitting your phone number to Ahoyprints, you provide explicit consent for us to use it to send you marketing and promotional SMS messages. You can withdraw your consent at any time, as detailed in the opt-out section below. Consent applies solely to SMS and does not impact other communications, such as email.

How to Opt Out

If you prefer not to receive SMS marketing messages, you can opt out at any time by replying with the word 'STOP' to any SMS sent by Ahoyprints. Your request will be processed promptly, and you will no longer receive promotional texts. Please note that this opt-out will not apply to transactional or service-related messages necessary for order processing or updates.

Data Security

Ahoyprints implements a variety of technical and organizational measures designed to safeguard your personal information. We use secure servers, encryption technologies, and access controls to protect against unauthorized access, alteration, disclosure, or destruction of your data.

How We Use Your Information

We use the Order Information you provide for purposes such as:

  • Processing and fulfilling your orders, including payment handling, shipping, and providing invoices or order confirmations
  • Communicating with you about your order or inquiries
  • Screening orders for potential fraud, unauthorized transactions, or other risks
  • Delivering targeted product recommendations, offers, and advertising aligned with your preferences

Device Information is primarily used to help us identify potential security threats and fraud (particularly via IP address monitoring), and to analyze trends so we can improve the functionality, performance, and marketing effectiveness of our Site.

Sharing Your Information

We may share your Personal Information with trusted third-party service providers to help us operate our Site, conduct our business, or provide services to you. For example:

We may also disclose Personal Information to comply with legal obligations, enforce our terms, or protect our rights and safety.

Targeted Advertising and Marketing

Ahoyprints may use your Personal Information to provide personalized ads and marketing messages that are tailored to your interests. You can learn more about targeted advertising at the Network Advertising Initiative.

You can opt out using the following links:

Do Not Track

Please be aware that our Site’s data collection practices do not change in response to Do Not Track signals sent by your browser.

Your Privacy Rights

If you're a resident of the European Economic Area (EEA), you have rights to access, correct, update, or request deletion of your personal information. You can also object to or request limitation of certain processing activities, and request data portability. To exercise these rights, please contact us; you'll find our contact information at the bottom of this page. Note that your information may be processed in countries outside Europe, including the United States and Canada.

For California Residents (CPRA/CCPA Rights):

If you're a California resident, you have specific rights concerning your personal information:

  • Right to Know: You can request to know what personal information we've collected about you, including categories, specific pieces, sources, business purposes for collection/sale/sharing, and third parties we disclose it to.
  • Right to Delete: You can request the deletion of your personal information we've collected, with some exceptions.
  • Right to Correct: You can request that we correct inaccurate personal information about you.
  • Right to Opt-Out of Sale/Sharing: You have the right to opt out of the "sale" or "sharing" of your personal information for cross-context behavioral advertising. While Ahoyprints does not sell personal information for monetary consideration, certain data sharing for advertising purposes may be considered a "sale" or "sharing" under California law. To exercise this right, please contact us using the contact information provided at the bottom of this page.
  • Right to Limit Sensitive Personal Information (SPI): If we collect Sensitive Personal Information (SPI), you have the right to limit its use and disclosure to only what's necessary for our services. (Based on your current policy, it appears we don't collect SPI as defined by CPRA).
  • Right to Non-Discrimination: We won't discriminate against you for exercising your CPRA rights.

To exercise any of these California rights, please contact us; you'll find our contact information at the bottom of this page. We may need to verify your identity before processing your request.

Data Retention

We retain your Order Information for up to 7 years to comply with tax, accounting, and other legal obligations. After this period, your data will be securely deleted unless we are required by law to keep it longer. You may also request deletion of your data at any time, and we will honor such requests in accordance with applicable laws.

Children's Privacy

This website is designed solely for use by individuals who are at least 16 years of age. We are committed to protecting the privacy of young users and therefore do not intentionally collect, process, or store any personal information from children under the age of 16. Our services, content, and features are not directed toward or intended for minors below this age threshold.

If you are a parent or legal guardian and have reason to believe that your child under 16 may have provided us with personal information through our website, we encourage you to contact us as soon as possible. Upon receiving your request, we will promptly review the situation, take appropriate measures to verify the information, and, if necessary, ensure that any data provided by the child is safely removed from our records in accordance with our privacy policy and applicable laws.

Third-Party Pixels and Cookies

When you interact with our website or open our marketing emails, we and our third-party partners — including, but not limited to, Google, Facebook, Retention.com, and other advertising or analytics providers — may use cookies, tracking pixels, and ad beacons to collect information about your activity. This information helps us analyze performance, improve our services, tailor future communications, and deliver more relevant advertisements.

You have the ability to manage or opt out of cookies and tracking through your browser settings or by visiting the tools provided by these third-party partners:

For more information about how we and our partners use cookies, please review their respective policies at the links above.

Policy Changes

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, or legal requirements. We encourage you to review this page regularly for the latest information on our privacy practices. We will notify you of any material changes to this Privacy Policy by posting a notice on our website or, where appropriate, by sending you an email notification (if we have your contact information).

Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise your data protection rights, please contact us:

  • Email: info@ahoyprints.com
  • Phone Support (text messages only): +1(415) 523-1026
  • US Warehouse: 548 Market Street, Suite 305 San Francisco, CA 94104 US
  • Our design team is from Vietnam: Apt 320, Thon Te Do, Te Nong, Nong Cong District, Thanh Hoa Province, Vietnam