Terms Of Service

Effective Date: June 17, 2025.

Usage of Website

This website is managed by Ahoyprints. Throughout the site, references to "we", "us", and "our" mean Ahoyprints. We make this site, along with all its content, features, tools, and services, available to you on the condition that you accept the terms, conditions, and notices outlined here.

By visiting our site or making a purchase, you agree to be part of our "Service" and follow these Terms of Service ("Terms"), including any additional policies or conditions mentioned or linked on this site. These Terms apply to everyone using the site, including browsers, vendors, customers, merchants, and content providers.

Please read these Terms of Service carefully before using the site. If you do not fully agree with these terms, you should not use this website or any of our services. By continuing to use the site, you are confirming your acceptance of these terms. Any new tools or features added to our store will also follow these Terms. You can review the most current version of the Terms of Service on this page at any time. We may change or update these terms by posting updates to the site without prior notice.

Our store operates on the BigCommerce platform, which allows us to offer our products and services to you.

Online Store Terms

By using this website, you confirm that you are of legal age under the laws of your location, or that you are of legal age and have authorized any minor dependents to access and use this site. You agree not to use our products or services for any unlawful or unauthorized purposes, and you must comply with all applicable laws, including copyright regulations, in your area. You also agree not to upload or transmit any viruses, malware, or harmful code. Breaching these terms will result in the immediate suspension of your access to our services. For additional information on how we handle the use of our site by minors and related data practices, please visit the Children's Privacy section of our Privacy Policy.

Copyright

All content included on this website, such as text, graphics, logos, images, and software, is the property of Ahoyprints or its content suppliers and is protected by international copyright laws. You are permitted to electronically copy and print portions of this website solely for placing an order with Ahoyprints or purchasing our products. Any other use, including reproduction, modification, distribution, transmission, or republication, is strictly prohibited without prior written permission from Ahoyprints.

Trademarks

All trademarks, service marks, and trade names of Ahoyprints used on this site are trademarks or registered trademarks of Ahoyprints. They may not be used in connection with any product or service that is not provided by Ahoyprints, or in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Ahoyprints.

Warranty Disclaimer

This site and all materials and products provided through the site are offered "as is" and without warranties of any kind, whether express or implied. Ahoyprints disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Ahoyprints does not warrant that the site or any functions contained in the site will be uninterrupted or error-free, that defects will be corrected, or that the site or the server that makes the site available are free of viruses or other harmful components.

Limitation of Liability

Ahoyprints shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of or the inability to use this website or the performance of the products, even if Ahoyprints has been advised of the possibility of such damages. Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event that a product is mistakenly listed at an incorrect price, Ahoyprints reserves the right to refuse or cancel any orders placed for the product listed at the incorrect price. Ahoyprints reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Ahoyprints shall issue a credit to your credit card account in the amount of the incorrect price.

Termination

These Terms of Service are applicable to you upon your accessing the site or completing the registration or shopping process. Ahoyprints may terminate these Terms or any part of them without notice at any time, for any reason.

Notice

Ahoyprints may deliver notice to you by means of email, a general notice on the site, or by other reliable methods to the address you have provided.

Miscellaneous

Your use of this site shall be governed in all respects by the laws of the State of California, USA, without regard to choice of law provisions. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site shall be in the state or federal courts located in California.

Use of Site

Harassment in any manner or form on the site, including via email or chat or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including an Ahoyprints employee or representative, as well as other members or visitors on the site is prohibited. You may not upload, distribute, or otherwise publish through the site any content that is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable.

Products or Services

Some products or services offered through our site may be available only online and may be offered in limited quantities. Any returns or exchanges will follow our Returns & Refund Policy. Although we make every effort to present product images and colors as accurately as possible, we cannot ensure that the colors displayed on your screen are exact. We may limit sales to certain people, areas, or jurisdictions, and we also reserve the right to limit quantities of any products. Product details and pricing can change at any time without prior notice. We also retain the right to stop offering any product at our discretion.

Returns and Refunds

Returns, exchanges, or refunds are handled according to our Returns & Refund Policy. Custom or personalized products are final and cannot be returned unless defective or due to an error by Ahoyprints.

Custom Products

Orders for custom or personalized items are final once production begins. No changes, cancellations, or returns are allowed unless there is a defect or error caused by Ahoyprints.

Shipping and Delivery

Estimated delivery times are provided for convenience and are not guaranteed. Ahoyprints is not responsible for delays caused by shipping carriers, customs, or other factors beyond our control.

Force Majeure

Ahoyprints is not responsible for delays or failures due to causes beyond its control, including natural disasters, pandemics, strikes, or disruptions in transportation.

Participation Disclaimer

Ahoyprints does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Ahoyprints is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Ahoyprints reserves the right to block or remove communications or materials that it determines to be abusive, defamatory, obscene, fraudulent, deceptive, misleading, or otherwise unacceptable.

Indemnification

You agree to indemnify, defend, and hold harmless Ahoyprints, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms of Service or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your account.

Personal Information

Any personal data or information that you provide through the use of our store, whether during browsing, purchasing, or creating an account, is subject to and managed in accordance with the practices outlined in our Privacy Policy. We encourage you to review our Privacy Policy page to understand how we collect, use, protect, and share your personal information when you interact with our website and services.

Third-Party Links

In an attempt to provide increased value to our visitors, Ahoyprints may link to sites operated by third parties. However, even if the third party is affiliated with Ahoyprints, Ahoyprints has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Ahoyprints. These linked sites are only for your convenience and therefore you access them at your own risk.

Changes to Terms

We reserve the right to update these Terms at any time. It is your responsibility to check this page periodically. Continued use of the site after changes implies your acceptance.

Contact Us

Email: info@ahoyprints.com
Phone Support (messages only): +1(415) 523-1026
US Warehouse: 548 Market Street, Suite 305 San Francisco, CA 94104 US
Our design team is from Vietnam: Apt 320, Thon Te Do, Te Nong, Nong Cong District, Thanh Hoa Province, Vietnam